About Us

Welcome to Shop27u
We’re your one-stop shop for the pet-loving community. At Shop27u, we believe every pet deserves the best—and every pet owner deserves a company they can trust to deliver just that.

Our Mission
Our mission is simple: we're committed to offering high-quality products and outstanding customer service to help pets and their people live their best lives. Our team is passionate about hand-selecting products that meet the highest standards for quality, function, and value.

Why Shop with Us
Every product in our store is carefully chosen by our team to make sure it’s both affordable and up to our standards. We believe in making great pet products accessible without compromising on quality.

Our Affordability Promise
We live by this: finding the best products at competitive prices so you can shop confidently, knowing you're getting great value in one place.

Customer First, Always
Our customers are always top of mind. From browsing to buying—and even returns—we make your experience seamless. We work with trusted manufacturers to bring you quality you can count on, and we’re here for you every step of the way.

Our Values
We stand for quality, care, and customer satisfaction. Shop27u is more than just an online store—we’re a team of pet lovers who value each and every customer and their furry (or scaly or feathered) friends.

Business Address:
25277 West 146th St, Olathe, KS 66061, United States

Phone: (913) 353-9214
Email: customersupport@shop27u.com

Hours of Operation: Mon–Fri, 9am–5pm (CT)

We will answer your calls during business hours and reply to emails within 48 hours during business days.